When you've lost someone, keep them with you forever.

A voice message doesn’t always mean a lot until we lose the person who sent it. That’s why we’ve launched Missed Calls, a service from Telenor where our customers can secure their voice memories.

Save your voice-messages

Missed Calls is a service that allows you to download your voice messages as sound files to your phone or desktop via two-step-verification.

Step 1

Click ”Save your voice memory” to get started

Step 2

Provide information to the voicemail

Step 3

Listen to & download your voice messages

Save your voice memory

Voice memories

Listen to a selection of messages from people who have chosen to share their voice memories.

Togs emot klockan 04:20, 3 feb 2019

https://upliftwebdesign.com/wp-content/uploads/2022/05/Caelon-Keys.mp3

Recieved 3 March 2019, 14.24

https://r2.nordx.digitalfans.se/Telenor_MissedCalls_SoMe_Telefonsvarare.mp3

Recieved 16 June 2017, 13.45

https://r2.nordx.digitalfans.se/Telenor_MissedCalls_SoMe_TackFo%CC%88riga%CC%8Ar.mp3

Recieved 13 May 2020, 16.43

https://r2.nordx.digitalfans.se/Telenor_MissedCalls_SoMe_Namnsdagen.mp3

Recieved 20 April 2012, 22.13

https://r2.nordx.digitalfans.se/Telenor_MissedCalls_SoMe_Cancer.mp3

Recieved 23 June 2019, 10.18

https://r2.nordx.digitalfans.se/Telenor_MissedCalls_SoMe_Gubben.mp3

How a voice can help

When we’ve lost a loved one, hearing their voice can bring us comfort and a sense of security, and even help us process our grief. Josefin Sveen, a Professor of Clinical Psychology who has conducted research on grief, answers questions about how a voice can help and support us through the different stages of life.

Josefin Sveen

Professor of Clinical Psychology

How can a voice-message help me during grief?

It’s normal to continue to have a bond or a relationship with somebody who has passed away. One way to feel close to someone you’ve lost is to listen to a saved voice-message from them. It can feel comforting. A common worry is forgetting the sound of someone’s voice once they’ve passed away. A saved voice message is a way to maintain the connection, and it can even be a help in the grieving process. But grief and how we handle it is very personal, and each person needs to find the way that feels right for them.

Could it be negative to listen to a voice message from a loved one who has passed away?

Everyone is different, but it’s always good to do things in moderation and to also reflect on your need to listen. To process grief, it’s positive to continue to have a bond with the person who has died, and saving a voice message is one way to do that. It’s also a memory that you can revisit when you want or need to. If it brings up feelings that are hard to handle, or makes you very sad, then you shouldn’t do it. If it feels very difficult to listen to a saved voice message, perhaps it's too soon after the loss, and the grief is still too heavy. With time, the feeling of grief becomes less intense and with time it might feel positive to listen to the voice.

How do I know if I’m listening to it too much?

You should listen when you feel that you want to or need to and when it brings you something positive. If you feel like you’re listening too often, then reflect on your reasons for listening so much. For example, if you feel that you need to listen to the voice message every day or several times a day, to feel close to the person who has passed away, and you’re having a hard time accepting their death, then you might need help dealing with your grief. Sometimes it’s good to talk to someone about the grief you’re experiencing, and you can get help and support through your nearest healthcare provider or community-based support group.

Do you have any advice on how to use a saved voice message to process grief in a good way?

Listening to the voice message now and then can be a good way to feel like you still have a bond or relationship with the person who has died. It can help you remember the person and that gives you a positive feeling even though it might also bring up feelings of sadness or longing. The most important thing is that you feel that listening to it gives you something and that it’s not too painful.

What should I do if it saddens me to hear the voice of the deceased?

To hear the voice of someone who has died can stir up lots of feelings and it can be a reminder of the fact that the person is gone. It can make you sad and that’s OK. But if it makes you very sad and it feels very painful, then maybe you shouldn’t listen to it yet. If the feelings of sadness are mixed with positive feelings, like a bittersweet feeling, then that’s OK. It’s up to you to decide if listening feels good or bad. Perhaps not enough time has passed since the person died and the grief still feels too strong. With time, the feeling of grief becomes less intense and maybe then it will trigger less sadness to listen to the voice.

How should I keep the voice message?

You can save the voice message for as long as you want or as long as you feel the need to keep it.

Is it strange to feel that it’s too difficult to listen to the deceased’s voice?

It’s not strange at all. How we mourn and what we need to process our grief is individual. Hearing the voice of someone who has passed away can stir up lots of feelings and remind you of the fact that the person is gone. You might feel sad and that’s OK. If it feels very painful, then maybe it’s not the right time to listen. It’s up to you to decide whether it feel good to hear the voice or not. Perhaps it’s too soon after your loss and the grief still feels too heavy. With time, the feeling of grief becomes less intense and maybe then it will trigger less sadness to listen to the voice.

How do I deal with other peoples’ reactions to me listening to a voice message from a person who has passed away?

It’s important to do what feels right for you in your own grief process. You can explain that for some people it’s good to maintain a connection with a person who has passed away and that memories of different types are a good way to maintain that connection. A voice message is one such memory. You can share that listening to the voice of the person you have lost feels helpful to you.

Stories from our customers

It’s not always the message that’s important. It’s how it makes us feel when we listen to it. Here are some anonymous stories of different voice memories and what they mean to people.

”My grandfather left the message on my birthday. A happy birthday message that I’ve kept since he passed away. Now, I listen to it every year on my birthday. It’s like he keeps calling, even though he’s no longer here.”

“I didn't even know that I had this message. I never listen to my voice mail, but for some reason I did on the way home from work one night. And there he was. My stepdad’s voice.

A voice that we lost so suddenly a few years ago. A voice that has always been there since I was little, and that has always meant safety and love.

Since he passed away, I haven’t felt up to seeing him on video. I just can’t do it. But listening to him has felt so good. It’s sad, but cosy at the same time. It’s like he’s talking to me.

Most of the time, I don’t feel up to listening to the whole thing. But even a few words is enough. Just knowing that he is there if I need to listen again is enough. All he says is that he wants me to call him back. But it’s enough.”

”I don’t listen to it too often because it makes me sad. But it also makes me think of her and that feels good.”

”I can listen to it sometimes and remember her and all the good times we had, even during her treatment. She is and remains one of the most important people in my life.”

”It’s from my Mum. She passed away almost 12 years ago. It’s a constant reminder that she’s still there, even though she’s passed away. And in times when I feel very far away from her, it helps me feel a little bit closer. Whenever I hear it, I get to hear her voice…and that’s a huge gift for me.”

“I was living abroad when Dad died. I was alone and didn’t know anybody and he was always the one I’d call when I wasn’t feeling great, to get a bit of encouragement. He wasn’t sick or anything, he just died suddenly one day.

I took a while before I realised that I had a message in my voice mail. It wasn’t anything special. Not important or sweet. It was just a regular call. He said that it was finally starting to feel like spring in Sweden, that he hoped school was going ok, and to call him when I had time. It wasn’t a good-bye.

The thing that felt so good about listening to it, is that it felt exactly like he was still there. Like everything was just a bad dream and he hadn’t died, that everything was the same as before. And I knew that if I needed to hear his voice and feel that sense of security again, it was there. Even though it was also really hard to listen to.

I saved the message on my phone, but it was stolen a few months later. I was crushed. Now it’s 11 years since Dad died. Over time, you forget how a voice sounds. I can still hear a few things in my Dad’s voice in my head, but not so many. All those everyday ordinary things that aren’t very important, I can’t hear those things anymore. And that’s what was so lovely about what was in that voice message. I would so love to still have it.”